Description
As a Rooms Division Attendant with Princess Cruises, you will play a key role in ensuring the smooth operation of our onboard facilities and providing exceptional service to our guests.
Key Responsibilities:
- Exceed Rooms Division targets, reduce friction points, and ensure guest satisfaction
- Utilize Princess MedallionClass products, services, and applications to maximize the guest and teammate experience
- Maintain the company's standard of housekeeping, sanitation, and maintenance in accordance with HESS protocols
- Prepare and maintain a clean, sanitized, and welcoming public area, anticipating guest needs and reporting maintenance issues
- Promptly set up locations for activities, official inspections, and special events
- Responsibly use consumable items, linen, and cleaning chemicals, avoiding unnecessary waste
- Maintain assigned equipment clean and in good condition
- Knowledgeable about product, policy, demographic, itinerary, and port information
- Embrace an inclusive and diverse culture, instilling Shared Purpose, Core Values, and CRUISE service essentials
- Share best practices and efficiencies with the Rooms Division leadership team and colleagues
- Follow appropriate procedures for handling garbage, bio-hazardous, and sharps waste, and collaborate with those in charge to create a safe environment
- Maintain current knowledge of public health standards and ensure continuous compliance with hotel-related policies
- Promptly coordinate onboard resources to respond to outbreak situations requiring increased sanitation levels
Requirements:
- A minimum of one year of experience in housekeeping from luxury hotels or resorts
- Ability to comprehend public health and environmental requirements pertaining to crew public areas
- Effective communication in English
- Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests
- Motivation to excel in all aspects of job duties and responsibilities
- Personable communicator with outstanding social skills and a warm, friendly, and caring personality
- Ability to continuously surprise and delight guests throughout their cruise experience
- Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment
Benefits:
- Competitive salary package
- Own comfortable double cabin - your private space to relax and recharge
- Company-paid travel to and from the ship, so you can focus on the journey ahead
- Access to exclusive areas and benefits onboard (depending on the rank and occupational group)
- Vibrant recreation and welfare program designed to support your well-being and work-life balance
- Access to exceptional learning and development opportunities to grow your skills and advance your career
- Chance to travel the world, exploring exciting destinations while doing what you love
- Welcoming, inclusive, and dynamic work environment where your contributions are valued
Join us and become part of a global team that's passionate about delivering unforgettable experiences,both for our guests and for one another.
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://princesscruises.pinpointhq.com/en/postings/a7a2f464-e6ad-4f5f-b6b9-9690edffcb7e