Description
As a Market Manager based in Seoul, you will be responsible for the supply health and growth in key markets across Korea. You will manage professional host accounts and supply acquisition of high-quality inventory, building Airbnb's strong market presence in your assigned region.
Your primary focus will be on acquisition strategy development, generating and converting supply leads, and strategic partners relationship management. You will also create and iterate scalable localised supply management strategies for both developed and highly competed market destinations and nascent and relatively untapped new markets.
A typical day will involve building and managing partner relationships within assigned territory, directly managing accounts to meet and exceed quarterly/annual sales goals, analysing data and utilising data-driven recommendations to identify and action on strategic opportunities in your region.
You will also prospect and onboard new, high quality supply in your assigned geography, maintain a baseline understanding of the technical integration of various software partners, and represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market.
You will educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders, hold regular optimisation calls and business reviews with your partners, and develop a deep knowledge of your assigned geographic markets.
Responsibilities:
- Build and manage partner relationships within assigned territory
- Directly manage accounts to meet and exceed quarterly/annual sales goals
- Analyse data and utilise data-driven recommendations to identify and action on strategic opportunities in your region
- Prospect and onboard new, high quality supply in your assigned geography
- Maintain a baseline understanding of the technical integration of various software partners
- Represent Airbnb in external meetings with Professional Hosts and at industry conferences in your market
- Educate clients on all significant product changes and cascade feedback on product and policy to the relevant internal stakeholders
- Hold regular optimisation calls and business reviews with your partners
- Develop a deep knowledge of your assigned geographic markets
Requirements:
- 5+ years of experience in sales, account management, business development, customer success or partner support
- 2+ years of technology, travel or hospitality industry experience
- Fluency in English & Korean
- Strong time management and prioritisation skills
- Proven track record of being able to effectively work a leads pipeline and/or a book of business
- Excellent communication and presentation skills and ability to communicate effectively with clients via phone, email, and in-person
- Highly analytical and ability to transform and interpret data into actionable insights for your hosts and the business
- The ability to get things done with constantly changing priorities, projects and deadlines
- Available to travel to assigned markets
- Passion for Airbnb, travel, and the sharing economy
- Being an Airbnb host is a plus
- Proven experience working cross-functionally
- Ability to work at both strategic and tactical levels, with a proven track record to execute in ambiguous environments
- Ability to work within tight deadlines, adjust to changes in priorities, and balance short-term needs with long-term strategic initiatives
- Highly proficient in using CRM software, specifically in working with leads, opportunities and other core objects
- Salesforce experience is a plus
- Charismatic self-starter who is resourceful and self-sufficient
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.