DevOps Engineer - EA Sports Technology

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. As a DevOps Engineer on the EA Sports Technology team, you will design, deploy, and operate solutions in a public cloud environment that integrates with corporate backend infrastructure and services.

This role is ideal for someone with a strong passion for technology and deep experience designing, deploying, and operating solutions in a public cloud environment. You will partner with the Operations Development Director and Technical Director to estimate, plan, and implement projects while delivering exceptional results.

Responsibilities:

• Design & Architecture: Contribute to the design of secure, scalable, and supportable technical solutions and deployment models that adhere to DevOps security standards while minimizing team toil.

• Engineering Leadership: Participate in sprint planning, conduct regular one-on-one meetings, contribute to engineer skill development reviews and goal setting, and mentor engineers in technical design and advanced troubleshooting methodologies.

• Review & Approval: Oversee the review and approval of internal and partner technical plans, technical briefs, and work plans.

• Operational Support: Support always-on gaming server infrastructure and provide on-call support for feature launches, live events, and emergency escalations.

• Troubleshooting: Resolve complex deployment, connectivity, performance, and availability issues within production and live services environments.

• Automation & Innovation: Lead the development of productivity-enhancing tools and evaluate new technologies to improve team efficiency and platform capabilities.

• Documentation: Maintain comprehensive documentation of system configurations, procedures, and runbooks for live support.

Qualifications:

• Google Cloud Focus: Six or more years of relevant experience with public cloud services, with a primary emphasis on Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE). Experience with AWS is also acceptable.

• Critical System Design: Proven track record in the design, implementation, and operational support of critical, always-on cloud systems.

• Containerization & DevOps: Expertise in Kubernetes (GKE), Helm, and Docker to manage and scale containerized workloads.

• Automation & Programming: Experience developing automated solutions using Python, Ruby, or Go, as well as proficiency with configuration management tools such as Chef and Ansible.

• Observability & CI/CD: Practical knowledge of monitoring systems such as Prometheus and Grafana, and pipeline automation platforms including Jenkins, GitLab, and GitHub.

• Cloud Security & Networking: Demonstrated expertise in cloud security best practices, Linux server security, and cloud networking, including load balancers, DNS, subnetting, route tables, NAT, and firewalls.

• Cloud Database Management: Working knowledge of database concepts, including RDBMS and NoSQL, with specific experience managing and optimizing Database-as-a-Service offerings.