Description
FBS – Farmer Business Services is part of Farmers operations with the purpose of building a global approach to identifying, recruiting, hiring, and retaining top talent. We believe that the foundation of every successful business lies in having the right people with the right skills. That is where we come in—helping Farmers build a winning team that delivers consistent and sustainable results.
We've partnered with Capgemini, which acts as the Employer of Record. Capgemini is responsible for managing local payroll and benefits.
As a Program Manager III, you will be accountable for operationalizing programs from their initial definition through successful execution. This role coordinates all aspects of program delivery, ensuring that governance controls, best practices, and an effective operating model are established from the outset.
Key responsibilities include developing and managing execution plans, overseeing financial tracking, coordinating resources, and identifying and mitigating risks. The Program Manager III also manages stakeholder communication and alignment, ensuring transparency and proactive issue resolution.
Specifically, this role:
- Plans and controls day-to-day project activities and budgets
- Implements IT governance
- Manages customer relationships, enabling commitment
- Works with business unit to define needs and arranges appropriate resources
- Coordinates delivery of work from all suppliers for multiple projects/programs, including risk, quality, change management, schedule, and financial management
- Accountable for work development of work orders/cost estimates to/from suppliers
- Acceptance Criteria and User Acceptance Testing
- Monitors and manages achievement of SLA with suppliers and ISP
- Coordinates communication, escalation, and financial impact management, when SLAs are not met.
The Strategy Execution Team is responsible for translating strategic objectives into fully operationalized initiatives. This team plays a critical role in driving business transformation by ensuring that high-level strategic plans are effectively implemented across the organization.
The Program Manager III will work with the Strategy Execution Team to ensure that programs are aligned with organizational strategic objectives and that governance controls are in place to ensure successful execution.
This role requires strong cross-functional leadership across both business and IT workstreams, with a particular emphasis on IT governance to ensure that technical components are delivered in accordance with organizational standards and strategic goals.
The ideal candidate will have over 6 years of experience in a similar role, with experience delivering programs in business transformation, execution governance, or operational implementation. A Bachelor's degree in IT, Business Administration, Computer Science, Engineering, or related fields is required. Full professional proficiency in English is also required.
Other critical skills include technical acumen, stakeholder management, vendor management, detail-oriented, time management, strategic alignment, AI, and automation.
Software/tool skills include project management tools (Monday.com, Microsoft Project, Rally, etc.), PowerPoint, and Power BI (nice to have).
This position comes with a competitive compensation and benefits package, including a competitive salary and performance-based bonuses, comprehensive benefits package, flexible work arrangements (remote and/or office-based), private health insurance, paid time off, and training & development opportunities in partnership with renowned companies.