Description
Compensation
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
About the Team
The Ads team is responsible for helping businesses discover, adopt, and grow with OpenAI's advertising solutions. As we scale globally, we are building a high-performing sales organization that combines world-class talent, operational excellence, and AI-native ways of working to serve businesses of all sizes.
About the Role
We are hiring a Global Vendor Manager to build and scale the vendor operating model that powers our Ads business globally.
This is not a traditional vendor management role focused on maintaining existing processes. We are looking for a builder who can design, launch, and scale a world-class vendor program across multiple sales motions, regions, and partner sites. You will own performance, governance, forecasting, quality, capacity planning, and operational excellence across our outsourced sales ecosystem.
Responsibilities
- Building and scaling the global vendor program for Ads, including operating models, governance structures, and performance management frameworks
- Driving attainment across revenue, pipeline, advertiser acquisition, productivity, and quality metrics
- Leading business reviews and executive governance forums with vendor partners and internal stakeholders
- Developing scorecards, forecasting processes, and inspection mechanisms that surface risks and drive accountability
- Improving sales quality through playbooks, QA frameworks, performance analysis, and operational best practices
- Partnering with RevOps, Enablement, Product, and Program teams to ensure readiness for new products, motions, and market expansions
- Building capacity and workforce plans aligned to business growth and demand forecasts
- Leveraging AI, automation, and scalable operating systems to improve execution, visibility, forecasting accuracy, and seller productivity
Requirements
- 8+ years of experience leading outsourced sales, vendor operations, or commercial operations organizations
- Must have previous experience working in Ads in addition to high-growth environments like SaaS, software, marketplaces, or scaled revenue organizations
- A track record of building operating models, governance mechanisms, and performance management systems from the ground up
- Strong understanding of sales funnel metrics, forecasting, pipeline management, and operational excellence
- The ability to influence senior internal and external stakeholders through data-driven decision making, sound judgment, and executive communication
- Experience identifying systemic operational challenges and driving cross-functional solutions that improve business performance
- Strong analytical and operational rigor, with experience managing complex global programs across multiple teams or regions
- A passion for leveraging AI, automation, and scalable systems to improve productivity, performance, and business outcomes
Workplace & Location
- This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Occasional travel will be required.