Applications Engineering, Staff Engineer - SI/PI

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Applications Engineering, Staff Engineer - SI/PI

Taipei, Taiwan

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Responsibilities

• Leading and coordinating technical activities throughout the sales process, including customer meetings, product presentations, demonstrations, and evaluations.

• Analyzing customer technical requirements, infrastructure, and engineering workflows to identify areas for process improvement and solution integration.

• Designing and demonstrating simulation solutions that streamline customer workflows and support the software sales process.

• Participating in initiatives that enhance solution suites, strengthen presales/sales enablement, and foster professional development within the organization.

• Articulating the value proposition of ANSYS products and solutions, encompassing the complete suite of offerings.

• Instructing introductory and intermediate training sessions on the effective use of ANSYS simulation products to empower customer success.

• Collaborating across teams to create elegant, practical solutions for complex business and engineering challenges.

• Building technical credibility with customers, translating their needs into actionable feedback for product development.

• Delivering hands-on deployment services and tracking customer success metrics to ensure high levels of satisfaction.

• Adapting to additional responsibilities as assigned to support evolving business needs.

The Impact You Will Have:

• Directly influencing software revenue by supporting regional accounts and enabling successful adoption of ANSYS solutions.

• Accelerating customer engineering innovation through tailored simulation workflows and advanced problem-solving.

• Enhancing customer satisfaction and loyalty by delivering expert guidance and hands-on support.

• Driving continuous improvement of Synopsys' product offerings through customer feedback and technical insight.

• Elevating the organization’s reputation as a leader in engineering simulation and customer-centric solutions.

• Contributing to professional growth and knowledge sharing within both the customer and internal teams.

• Facilitating the translation of complex engineering challenges into actionable product development opportunities.

• Serving as a trusted advisor to customers, fostering long-term partnerships and strategic engagement.

What You’ll Need:

• Advanced engineering degree (or equivalent professional experience) in a relevant discipline such as Mechanical, Electrical, or Computer Engineering.

• Hands-on experience with ANSYS or similar simulation software tools, including setup, execution, and result interpretation.

• Strong understanding of engineering simulation workflows and industry best practices.

• Proficiency in technical presentations, demonstrations, and customer-facing communications.

• Experience developing and delivering technical training or workshops for engineering software users.

• Ability to independently solve complex engineering problems and develop innovative workflows.

Who You Are:

• Excellent communicator who can explain complex technical concepts to diverse audiences.

• Collaborative team player who thrives in cross-functional environments.

• Proactive, self-driven, and eager to take ownership of challenging projects.

• Adaptable and quick to learn new technologies and industry trends.

• Customer-focused with a passion for delivering outstanding service and solutions.

• Organized and able to manage multiple priorities efficiently.

• Committed to continuous professional development and knowledge sharing.

The Team You’ll Be A Part Of:

You’ll join a dynamic Customer Application Services team dedicated to supporting regional accounts and driving software adoption. The team leverages deep technical expertise and strong relationships to solve complex engineering problems, develop innovative workflows, and deliver customer-centric solutions using ANSYS software. You will collaborate with sales, product development, and customer success teams to ensure seamless solution delivery and exceptional customer experiences.