Description
As a Cleaning Supervisor, you will lead, monitor, and supervise a group of employees to achieve goals that contribute to the daily aspects of the business. You will motivate and inspire your team by creating an environment that promotes positive communication, encourages bonding between team members, and demonstrates flexibility.
Your duties will include instruction, direction, and undertaking of day-to-day cleaning tasks to help achieve a specific goal and standards within the building and surrounding areas. You will also complete any other associated tasks requested by management.
Key responsibilities include:
- Undertaking day-to-day cleaning tasks set out by management
- Communicating goals and deadlines to team members
- Assisting with appropriate training
- Planning workloads and delegating tasks
- Ensuring paperwork is completed in a timely manner
- Assessing team performance and providing feedback to employees
- Assisting with the daily operation and any ad-hoc tasks
- Ensuring that all team members are familiar with and adhere to the Company's Policies and Procedures
- Completing HR-related tasks for the staff under your control as agreed with the Manager
- Investigating accidents or incidents and revising risk assessments where necessary
- Providing sufficient cover and allocating cleaning tasks during periods of staff absence or holidays, monitoring attendance, communicating any staffing issues immediately to your Soft Services Manager, and responding to all requests within a reasonable time frame as required.
To be successful in this role, you will need to have good attention to detail, the ability to work within a team as well as independently, and be reliable and responsible with a flexible approach to work. You will also need to have good communication skills, previous cleaning experience, and leadership skills.