Description
We are seeking a highly experienced Staff Business Systems Engineer specializing in Order to Cash (OTC) processes to lead the design, optimization, and scalability of enterprise business systems supporting quote-to-cash operations.
This role partners closely with Finance, Sales Operations, Revenue Operations, IT, and Engineering teams to drive process excellence, automation, and system innovation across the OTC ecosystem.
The ideal candidate combines deep functional expertise in OTC business processes with strong technical systems knowledge, enabling scalable, compliant, and efficient business operations in a fast-growing environment in compliance with ASC 606 and SOX standards.
Key responsibilities include driving the design, optimization, and ongoing support of Order-to-Cash workflows across NetSuite and connected systems, configuring and maintaining Sales Orders, Invoices, Credit Memos, and Payment Applications within NetSuite, and supporting billing logic for subscription, milestone, and usage-based revenue models.
The role also involves assisting in automation of invoice generation, contract renewals, and collection workflows, developing, implementing, and supporting tax solutions across Order-to-Cash workflows, and supporting NetSuite ARM (Advanced Revenue Management) configurations for deferred and recognized revenue.
Additionally, the Staff Business Systems Engineer will monitor revenue schedules and handle reallocation or deferral adjustments in compliance with ASC 606, work with Finance to analyze revenue, unbilled receivables, and contract assets, and assist in reporting and reconciliations.
The role requires a bachelor's degree in Information Systems, Computer Science, Finance, Accounting, Business Administration, or related field, with 10+ years of experience implementing, configuring, and supporting enterprise business systems with strong focus on NetSuite ERP.
Experience with NetSuite Order to Cash (OTC) processes, including Quote-to-Cash (QTC), Sales Order Management, Billing & Invoicing, Accounts Receivable (AR), Revenue Recognition, Cash Application & Collections, is also required.
Strong experience with NetSuite integrations using APIs, middleware, and iPaaS platforms (e.g., Boomi, Workato), and experience integrating NetSuite with CRM, CPQ, billing, tax, payment, and revenue systems is also necessary.
The base salary range for this role is $188,000 to $275,000, and the company offers a variety of benefits, including medical, dental, and vision insurance, company-paid life insurance, voluntary supplemental life insurance, short and long-term disability insurance, flexible spending account, health savings account, tuition reimbursement, ability to participate in employee stock purchase program (ESPP), mental wellness benefits through Spring Health, family-forming support provided by Carrot, paid parental leave, flexible, full-service childcare support with Kinside, 401(k) with a generous employer match, flexible PTO, catered lunch each day in the office and data center locations, a casual work environment, and a work culture focused on innovative disruption.