Description
Job Title: Senior Staff Operations Engineer, AIOps
Join the BizTech team at Airbnb and contribute to fostering culture and connection at the company by providing reliable corporate tools, innovative products, and technical support for all teams.
As a Senior Staff Engineer in Operations, you will lead and mentor a high-performing team to scale our AI-enabled operations model and deliver AIOps solutions that streamline operational workstreams and help BizTech teams focus on their core work with confidence.
Your scope includes leading projects across multiple products and platforms, delivering world-class outcomes that create customer and community value while balancing near- and long-term needs.
Key Responsibilities:
- Lead technical strategy and discussions, partnering with Operations peers and cross-functional BizTech teams to build AIOps and automation solutions.
- Stay on top of tasks, engagements, and team interactions,active collaboration is key to success.
- Work in sprints, delivering project work across coding, testing, design, documentation, and operational readiness reviews.
- Dedicate part of each day to core Operations work, triaging tickets, spotting patterns, and driving scalable fixes that improve efficiency.
- Participate in an on-call rotation, leading high-severity incident response as both incident commander and operations engineer.
Requirements:
- 15+ years of experience across AIOps, data catalog architecture, product development, and/or Technical Operations infrastructure.
- Strong SDLC experience, including infrastructure as code, configuration management, distributed version control, and CI/CD.
- Deep expertise in complex enterprise infrastructure, especially cloud (AWS and/or Google), with a focus on AI/automation, data catalog architecture, workflows, and correlation.
- Solid understanding of corporate infrastructure and applications to translate into AIOps requirements and integrations.
- Proven ability to lead cross-team, cross-org delivery of large-scale, technically complex, ambiguous initiatives that anticipate business needs.
- Proficient in Python or Go.
- Experience building API integrations and event-driven architectures (e.g., AWS Lambda/SQS).
Preferred Qualifications:
- Experience with cloud-based infrastructure and services.
- Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Knowledge of DevOps practices and tools (e.g., Jenkins, GitLab).
- Experience with agile development methodologies and frameworks (e.g., Scrum, Kanban).
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Salary: $212,000-$265,000 USD per year.
Benefits: Bonus, equity, benefits, and Employee Travel Credits.
Workplace Type: Remote eligible.
Experience Level: Senior.
Employment Type: Full-time.
Category: Engineering.
Industry: Technology.
Required Skills: AIOps, data catalog architecture, product development, Technical Operations infrastructure, SDLC, infrastructure as code, configuration management, distributed version control, CI/CD, cloud (AWS and/or Google), AI/automation, data catalog architecture, workflows, and correlation.
Preferred Skills: Cloud-based infrastructure and services, containerization and orchestration tools (e.g., Docker, Kubernetes), DevOps practices and tools (e.g., Jenkins, GitLab), agile development methodologies and frameworks (e.g., Scrum, Kanban), strong communication and interpersonal skills, ability to work in a fast-paced environment and adapt to changing priorities.