Description
We're building a dedicated Strategic Accounts team to own ElevenLabs' most important customer relationships across North Asia, and Singapore, and we're looking for a high-impact Strategic Account Executive to be among the first hires.
This is a named-account role with a focused portfolio. You'll drive new business and expansion inside complex enterprise organizations across North Asia and Singapore , building multi-threaded executive relationships and positioning yourself as a trusted advisor to senior stakeholders navigating real transformation across customer experience, product, and operations.
These aren't transactional engagements. You'll architect custom solutions that combine our technology and services, collaborate cross-functionally to deliver measurable outcomes, and bring field intelligence directly into our product roadmap. The region is early-stage for ElevenLabs , you're not just executing a playbook, you're writing it.
In this role, you will:
- Own and grow a focused portfolio of strategic accounts across North Asia, and Singapore, driving both net-new business and expansion
- Develop and execute multi-year account strategies across business units, geographies, and use cases , spanning enterprise segments such as FSI, technology, e-commerce, and government-linked corporations
- Identify, scope, and close large, complex deals (multi-product, multi-region, custom solutions), including in-country data residency requirements and private deployment configurations
- Build deep, multi-threaded relationships across executive, product, engineering, and business stakeholders , navigating both HQ and regional decision-making structures
- Act as a strategic advisor, educating on emerging AI voice trends and shaping customers' long-term AI roadmap in markets with rapidly evolving regulatory and procurement landscapes
- Partner cross-functionally with Solutions Engineering, Customer Success, and FDE (Forward Deployed Engineering) to deliver and expand , coordinating closely with the Singapore-based team
- Translate patterns from bespoke deals into repeatable frameworks, offerings, and product insights relevant to the APAC market
- Feed learnings from the field , including localisation needs, compliance requirements, and competitive dynamics , into the product roadmap and broader strategic sales playbook
- Drive creative outbound and high-touch engagement strategies: executive briefings, onsites, regional events, and relationship-based approaches suited to North Asia and Singapore enterprise culture
Requirements:
- 6–10+ years of quota-carrying experience with a focus on strategic or enterprise accounts in North Asia and Singapore
- Proven track record of closing and expanding seven-figure+ deals within named accounts , experience with large North Asia enterprises strongly preferred
- Experience leading complex, multi-threaded sales cycles across large regional organizations with layered approval processes
- Strong ability to drive land-and-expand motions and long-term account growth, including navigating renewal and expansion cycles in relationship-driven markets
- Experience scoping consultative, custom deals that go beyond standard SKUs , including private deployment, on-premise, or VPC-based architectures for regulated customers
- Technical fluency , able to engage product and engineering leaders on APIs, integrations, architecture, and data security requirements
- Executive presence with the ability to influence C-suite stakeholders and shape long-term AI strategy in both English-language and Mandarin-language settings
- Track record of translating customer needs into product feedback and roadmap influence, especially in markets with distinct localisation requirements
- Creative, self-driven approach to outbound and pipeline generation , comfortable operating in a high-growth, ambiguous environment and building playbooks from scratch
- Willingness to travel regularly for customer engagements across the region (onsites, QBRs, executive meetings)
- Strong bias toward action, ownership, and leveraging AI in day-to-day workflows
- Fluency in English and Mandarin (written and spoken) required; additional regional language proficiency is a strong plus
- Experience selling into Mandarin-speaking territories and/or Southeast Asian markets is strongly preferred