Senior Solutions Architect

We're seeking a Senior Solutions Architect to join our Post Sales team and partner with enterprise customers to design and implement complex, AI-enabled Airtable solutions.

In this high-impact role, you'll lead the architecture and delivery of enterprise implementations, translating business workflows into scalable, AI-powered systems that accelerate time-to-value and drive long-term adoption. You'll work closely with Engagement Managers, Account teams, and Product to shape the future of how organisations leverage Airtable AI to transform their operations.

Responsibilities

• Architect and deliver paid SOW enterprise Airtable implementations for strategic customers
• Lead scoping and design of Airtable AI solutions during professional services engagements
• Develop repeatable AI solution patterns, including AI workflows, automations, and structured data pipelines
• Establish best practices for data modelling, governance, and AI-enabled workflow design
• Partner with Engagement Managers to scope services engagements and define implementation plans
• Produce solution architecture diagrams, data models, and workflow documentation for enterprise customers
• Drive adoption of Airtable AI capabilities across multiple enterprise implementations
• Provide technical guidance and troubleshoot architectural challenges during implementations
• Collaborate with Product and internal teams to relay AI feature feedback and influence the roadmap

Requirements

• 5+ years of solution architecture, solution engineering, or technical consulting experience for enterprise SaaS platforms
• Strong understanding of data modelling, database design, and governance
• Experience designing workflow automation and operational systems
• Familiarity with AI-enabled SaaS capabilities (LLMs, AI automation, AI-assisted workflows, or AI copilots)
• Ability to translate complex business processes into scalable technical architectures
• Strong stakeholder communication skills across technical and executive audiences
• Experience scoping and delivering enterprise implementations
• Proficiency in process mapping and architecture documentation tools (e.g., Lucidchart, Visio)
• Experience designing AI-driven workflow solutions (LLMs, prompt design, AI agents, AI automation)
• Experience implementing platforms like Airtable, Notion, ServiceNow, Salesforce, Workato, or similar workflow/data systems
• Familiarity with APIs, integrations, and automation frameworks
• Experience with enterprise data governance and security models
• Experience in Professional Services or consulting organisations
• Technical familiarity with scripting or low-code/no-code platforms
• Experience developing repeatable architecture patterns or implementation frameworks