Sales Manager

About the Role

We are seeking a Sales Manager to join our team in Tokyo, Japan. As a Sales Manager, you will be responsible for developing new business opportunities across the Kansai region (Osaka, Kyoto, Kobe, and surrounding areas) and expanding Flexport's regional coverage in Japan.

Responsibilities

• Develop new business opportunities across the Kansai region and expand Flexport's regional coverage in Japan.
• Build and manage a strong pipeline of small to mid-sized opportunities, driving customer acquisition through outbound prospecting, referrals, and partner networks.
• Manage day-to-day communication with customers and prospects, serving as their primary local Flexport point of contact.
• Convert opportunities into recurring and scalable business across Ocean (FCL/LCL) and Air.
• Support senior sales colleagues on strategic account development and execution where Kansai-based decision-making or operations are involved.
• Build long-term customer relationships and strengthen Flexport's local market presence in Kansai through industry events, customer visits, and regional networks.
• Support FOB accounts for newly acquired customers in the Kansai region in a hybrid AM/AE capacity, ensuring smooth onboarding and early-stage account stability.

Requirements

• Bachelor's degree or equivalent.
• 5+ years of experience in B2B sales, business development, or account management , ideally in freight forwarding, logistics, supply chain, or 3PL services.
• Demonstrated track record of winning new business in Japan, ideally with key accounts in the Kansai region (proven experience with brands such as ASICS, Epson, Keyence, or similar is a strong plus).
• Established familiarity with Kansai-based shippers across manufacturing, consumer goods, electronics, automotive, chemicals, or industrial sectors.
• Native or business-level Japanese (verbal and written) and conversational to professional English.
• Working knowledge of Ocean (FCL/LCL) and Air freight, with the ability to articulate clear value to logistics and procurement decision-makers.
• Self-starter mindset , able to operate effectively as a remote member of the Japan team while collaborating closely with Tokyo and APAC counterparts.
• Strong communication, negotiation, and customer relationship skills.
• High integrity, customer-first orientation, and alignment with Flexport's values.

Nice to Have

• Experience selling technology-enabled or digital freight platforms.
• Familiarity with Japan–China, Japan–Southeast Asia, Japan–US, and Japan–EU trade flows.
• Prior experience as part of a country launch, new office build-out, or insourcing initiative.