Professional Services Technical Architect

GitLab is seeking a Professional Services Technical Architect to lead the technical direction of customer engagements from early scoping and discovery through delivery.

As a Professional Services Technical Architect at GitLab, you'll design high-level architectures and implementation plans for GitLab infrastructure and functionality, and ensure deliverables align with customer requirements and the Statement of Work (SOW).

Responsibilities:

• Design and deliver GitLab reference architecture implementations for both self-managed and cloud environments, using infrastructure as code practices
• Lead source code management and CI/CD migrations to GitLab, including large-scale enterprise moves using Congregate
• Build repeatable delivery kits, documentation, and enablement materials that help Professional Services and partners deploy and adopt GitLab best practices
• Lead the full technical delivery lifecycle for GitLab Professional Services engagements, from early scoping and technical discovery through implementation and handoff
• Produce high-level and detailed technical designs for GitLab infrastructure and functionality, ensuring deliverables align with customer requirements and expectations
• Evaluate and communicate scalability and security considerations in proposed GitLab reference architectures and implementation plans
• Deploy and configure GitLab in customer environments, including on-premises and major cloud providers, using Terraform, Ansible, and the GitLab Environment Toolkit (GET)
• Plan and execute source system migrations to GitLab using Congregate
• Provide DevOps and DevSecOps consulting and best-practice guidance
• Coordinate and oversee implementation work across GitLab team members, partners, and customer points of contact
• Mentor Professional Services and partner consultants by contributing documentation, delivery kits, and training materials
• Maintain and improve delivery automation assets
• Support scoping and Statement of Work (SOW) creation with Professional Services Engagement Managers
• Stay current on monthly GitLab releases and help Regional Delivery Managers with technical vetting and staffing assessments

Requirements:

• Strong written and verbal communication skills
• Demonstrated experience delivering consulting services, such as source code management migration, cloud architecture, DevOps engineering, or continuous integration and continuous delivery (CI/CD) consulting services
• Enterprise software development experience
• Progressive DevOps platform experience
• Hands-on experience deploying and managing infrastructure in cloud providers and on-premises environments
• Ability to write clean, maintainable automation/integration code
• Experience performing migrations to GitLab
• Working knowledge of data consistency and integrity concepts
• Strong problem-solving, decision-making, organizational, and time management skills
• Comfort working in a remote, asynchronous environment
• Bachelor's Degree in Information Technology, Computer Science, or other advanced technical degree, or equivalent experience

The base salary range for this role is $123,840-$209,520 USD.

GitLab supports full-time employees with benefits, flexible paid time off, team member resource groups, equity compensation, and a growth and development fund.