Description
We're looking for a detail-oriented and proactive AR Specialist to own collections processes, improve cash flow operations, and partner cross-functionally with Finance, Sales, Operations, and Customer Success teams.
Responsibilities
Accounts Receivable Management
Manage the end-to-end accounts receivable process, including invoicing, payment tracking, and account reconciliation. Monitor aging reports and proactively follow up on outstanding invoices. Maintain accurate customer account records and resolve billing discrepancies in a timely manner. Support month-end close activities related to AR and cash application.
Collections & Cash Flow Operations
Execute collection strategies to reduce DSO and improve cash collections. Build strong relationships with customer AP teams to resolve payment delays professionally and efficiently. Escalate high-risk or delinquent accounts appropriately while maintaining positive customer relationships. Analyse customer payment trends and identify collection risks early.
Systems & Process Improvement
Utilise collection tools to manage collection workflows, automate outreach, and track collection performance metrics. Collaborate with Finance leadership to optimise AR processes, reporting, and controls. Partner with Sales to ensure billing accuracy and smooth customer onboarding. Help implement scalable systems and best practices suitable for a high-growth startup environment.
Reporting & Analytics
Prepare weekly AR ageing and collections reports for leadership. Track KPIs, including DSO, collection effectiveness, and overdue balances. Support audit requests and maintain documentation for compliance purposes.
Qualifications
Required
3+ years of experience in Accounts Receivable, Billing, or Collections. Experience in a SaaS, technology, or startup environment preferred. Strong understanding of AR processes, collections strategies, and cash application workflows. Experience with ERP/accounting systems. Excellent communication and negotiation skills and comfortable calling customers on the phone. Strong organisational skills with high attention to detail. Ability to prioritise and manage multiple deadlines in a fast-paced environment.
Preferred
Hands-on experience with Tesorio or similar AR automation/collections platforms. Experience supporting enterprise or B2B customers. Familiarity with SaaS billing models, contracts, and revenue operations. Use AI tool to perform analysis and summary. Experience working cross-functionally with Sales and Operations.
Why Join Us?
Opportunity to shape the accounting foundation of a high-growth AI startup. Work with a collaborative, mission-driven team. Competitive compensation, equity, and benefits. High autonomy and real ownership over core financial operations.
Compensation
$100,000 - $140,000 + equity + comprehensive benefits package