Cloud Systems Administrator

Join Razer, a global gaming organisation, as a Cloud Systems Administrator. You will manage and enhance highly available, secure, and scalable cloud infrastructure supporting mission-critical payment processing platforms.

Job Responsibilities:

The role is responsible for ensuring operational reliability, performance optimization, security compliance, and automation maturity across multi-cloud environments that power real-time transaction processing, merchant integrations, settlement workflows, and financial reporting systems.

Key Responsibilities:

Cloud Infrastructure Operations & Reliability

• Manage cloud infrastructure environments across major providers such as AWS, Google Cloud, or Microsoft Azure.
• Ensure high availability and performance of systems supporting transaction routing, payment processing, and backend platform services.
• Implement capacity planning, scaling strategies, and infrastructure performance tuning.
• Support multi-zone and disaster recovery architectures aligned with strict SLA and uptime targets.

Monitoring, Incident Response & Operational Excellence

• Monitor infrastructure health, application dependencies, and transaction performance indicators.
• Troubleshoot production incidents and perform root cause analysis with preventive improvement actions.
• Improve operational readiness through automation of routine maintenance and infrastructure recovery workflows.
• Collaborate with DevOps and engineering teams to improve deployment stability and environment consistency.

Automation & Infrastructure Engineering

• Develop scripts and tooling to automate provisioning, configuration management, patching, and environment validation.
• Support Infrastructure as Code practices using tools such as Terraform or cloud-native automation frameworks.
• Improve operational efficiency by standardizing environment builds and configuration baselines.
• Maintain accurate system documentation, architecture diagrams, and operational runbooks.

Security, Compliance & Governance

• Enforce cloud security best practices including identity access management, encryption, network segmentation, and secure configuration standards.
• Support compliance initiatives aligned with PCI DSS, ISO 27001, and financial regulatory expectations.
• Assist internal and external audit activities by maintaining traceability of infrastructure changes and system configurations.
• Participate in vulnerability remediation and security hardening programs.

Cost Optimization & Resource Efficiency

• Monitor cloud resource utilization and identify opportunities for performance optimization and cost efficiency.
• Implement governance controls such as tagging standards, lifecycle policies, and rightsizing strategies.
• Provide operational insights into infrastructure usage trends and resource consumption patterns.

AI-Assisted Cloud Operations & Innovation

• Leverage AI-powered operational tooling to enhance monitoring insights, anomaly detection, and incident diagnostics.
• Contribute to AI use cases such as intelligent log correlation and automated incident summarization.
• Collaborate with DevOps and R&D teams to prototype intelligent automation workflows that reduce manual operational effort.

Requirements:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field.
• Minimum 3–6 years experience in cloud infrastructure or systems administration roles.
• Hands-on experience managing production cloud environments supporting high-availability applications.
• Strong understanding of cloud networking and system architecture principles, Linux system administration, distributed system reliability fundamentals, and scripting or automation practices.
• Experience with scripting languages such as Python or Bash.
• Strong troubleshooting, analytical, and problem-solving skills.
• Ability to work effectively under operational pressure.

Preferred Qualifications:

• Experience working in Payment Gateway, FinTech, Banking, or high-transaction environments.
• Familiarity with container platforms such as Docker or Kubernetes.
• Experience with Infrastructure as Code tools.
• Exposure to observability platforms and operational analytics tooling.
• Experience supporting regulated production environments.