Staff Full Stack Engineer - Support Products

Job Description

As an early hire on the Paid Support Experience team, you will have widespread impact by setting the technical strategy of the team, mentoring and growing senior engineers, and building a culture of technical excellence.

Responsibilities:

• Design, build, and operate production systems, with an emphasis on extensibility, reliability, and usability
• Write and review code regularly, setting the pace and elevating standards for the team
• Build high-quality end-to-end product experiences, demonstrating deep care for users' needs and serving as a steward of crafting great experiences
• Collaborate with cross-functional stakeholders - navigating various types of organizational complexity with the support of your own leadership team
• Partner with Engineering Management, Product Manager and key leaders across the company to create and drive toward the longer term vision
• Unblock the team to execute against both short-term and long-term roadmaps, making effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation
• Improve engineering standards, tooling, and processes
• Teach and mentor other engineers to become the next generation of leaders at Stripe

Requirements:

• 10+ years of professional backend or full-stack development experience, including actively writing and reviewing code
• Experience successfully setting and executing on long-term technical strategy for a large product area
• Ability to prioritize competing requirements and stakeholders to iteratively ship new product features
• Proven track record of technical leadership, including meaningfully contributing to the growth of other engineers
• Superb communication skills working with technical and non-technical stakeholders
• User empathy and a customer-centric approach to problem solving and product development

Preferred Qualifications:

• Experience with full-stack development, particularly using the React framework and Ruby
• Desire to learn and grow continuously as an engineer and ship impactful work