Description
Join our team as a Team Member Level 1, handling Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/lease customers in North America. As an entry-level candidate, you will perform critical activities such as extending contract term, due date change, payment processing, terminating lease contracts, and servicing the contracts for lease customers. You will also look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers. Contribute to the productivity consistently while maintaining 100% quality.
Responsibilities: Handle Accounts servicing and Vehicle liquidation activities for Ford Motor credit retail loan/lease customers in North America within stipulated timelines. Perform critical activities like extending contract term, due date change, payment processing, terminating lease contracts and servicing the contracts for lease customers. Look for process improvement opportunities with new ideas and innovative mindset to augment the process standards which will add value to the end customers. Contribute to the productivity consistently (average transactions daily/monthly) while maintaining 100% quality.
Qualifications: Bachelor's degree from Commerce Business/Banking with experience in Global Business Services/Banking back-offices.