Live Support Operator

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Live Support Operator plays a key role in ensuring smooth matchday operations and excellent data quality.

Responsibilities:

• Prepare matches, including system calibration, stakeholder communication, and production environment testing
• Monitor tracking systems and tracking operator performance during live games
• Oversee live data creation and delivery flows, including data and threshold sanity checks
• Prepare match reports
• Ensure proper data storage and documentation
• Handover data to post-match analysis teams

Qualifications & Skills:

• Enrolled as student
• Fluent in German and basic English skills
• Available for weekend and night shifts
• Experience with basic computer applications
• Detail-oriented mindset