Equity Derivatives Sales Support - Analyst/Associate

We are seeking an Equity Derivatives Sales Support Analyst/Associate to join our team in Kwun Tong, Kowloon, Hong Kong. As a key member of the Equities Derivatives Middle Office team, you will be responsible for delivering daily client service and support post-trade activities across equity derivatives sales operations.

Your main responsibilities will include:

• Providing daily client service by responding to inquiries, processing requests, and troubleshooting issues
• Supporting post-trade sales operations activities and maintaining a strong control mindset in day-to-day execution
• Identifying, escalating, and resolving risks that could cause financial or reputational impact
• Contributing to change management activities, including stakeholder communications and transition support during operational changes
• Maintaining working knowledge of relevant products and applicable industry practices and regulations
• Partnering with sales, trading, and business management teams to support new business initiatives and help design appropriate controls and processes
• Participating in process improvement and automation initiatives to enhance service delivery and operational efficiency

To be successful in this role, you will need:

• At least 3 years of experience in a client service role within a financial institution
• Demonstrated ability to influence stakeholders and communicate clearly with internal partners and external clients
• Experience supporting change management activities, including communications and stakeholder impact mitigation
• Proficiency with digital tools and a willingness to learn and adopt emerging technologies that impact business operations

Preferred qualifications include:

• Ability to assess processes and recommend improvements to quality, control, and efficiency
• Experience contributing to continuous improvement initiatives that enhance client experience
• Experience in client-facing roles working across multiple business areas and/or functions to deliver results
• Ability to prioritize, work independently, and manage multiple tasks in a fast-paced environment
• Knowledge of equity derivatives products, including over-the-counter (OTC) options, equity swaps, accumulators/decumulators, and retail structured products
• Knowledge of front-to-back operations processes, including confirmations, settlements, and regulatory reporting, and ability to facilitate issue resolution across teams
• Experience in a middle office function supporting equity derivatives