Onboarding Lead

The Onboarding Lead will own the design, delivery, and continuous improvement of the global onboarding experience for CoreWeave's GTM teams (SDRs, AEs, Sales Leaders, and adjacent customer-facing roles).

This person will partner closely with Sales Enablement, Revenue Operations, Sales Leadership, Product Marketing, and People teams to ensure new hires are ramped quickly, consistently, and confidently on CoreWeave's products, customers, and sales motions.

Key responsibilities include:

• Owning the GTM Onboarding Program
• Designing, documenting, and maintaining standardized onboarding journeys by role (SDR, AE, Sales Leadership, SE, CSM, etc.)
• Defining clear milestones, certifications, and success criteria for new hires (e.g., pitch certification, discovery certification, first opportunity created/closed)
• Partnering with managers to align onboarding outcomes with territory plans and performance expectations

Program Delivery & Coordination

• Building and managing onboarding calendars, live sessions, and office hours in partnership with functional experts
• Facilitating or co-facilitating sessions on CoreWeave story, product portfolio, sales process, tools, and best practices
• Ensuring logistics (invites, recordings, materials, follow-up tasks) are coordinated and executed with high reliability

Content & Resource Management

• Curating and maintaining onboarding paths and resources in Confluence and other internal systems, ensuring information is accurate, structured, and easy to navigate
• Partnering with content owners to ensure onboarding materials are updated following major product launches, process changes, or tool rollouts

Measurement & Continuous Improvement

• Defining and tracking onboarding KPIs such as time-to-first-meeting, time-to-first-opportunity, and time-to-first-win
• Analyzing feedback and performance data to identify bottlenecks and iterate on content, format, and sequencing
• Regularly reporting onboarding performance and insights to Sales Enablement leadership and GTM leaders

New Hire Experience & Communication

• Serving as a primary point of contact for new hires throughout their initial ramp period, ensuring a smooth and consistent experience
• Providing proactive communications to new hires and their managers on expectations, schedules, and required pre-work
• Partnering with People team to ensure onboarding is aligned with CoreWeave's culture and values

Alignment with Broader Enablement

• Coordinating handoffs from onboarding into ongoing enablement programs and recurring training sessions
• Ensuring onboarding themes and skills (pitching, discovery, objection handling) ladder into the broader enablement roadmap

Key Qualifications

• Experience: 3–5 years in sales enablement, onboarding, L&D, or GTM operations, preferably in a SaaS or technology environment
• Program Design: Demonstrated experience architecting and running structured onboarding or training programs at scale
• Communication: Excellent written and verbal communication skills with a focus on clarity, conciseness, and storytelling
• Organization: Strong project management skills with the ability to manage multiple cohorts, timelines, and stakeholders simultaneously
• Technical Proficiency: Comfortable with sales and enablement tools (e.g., CRM, Gong, LMS, LinkedIn Sales Navigator, Confluence)
• Collaboration: Proven ability to work cross-functionally with sales, marketing, product, RevOps, and People teams to drive outcomes
• Proactive & Detail-Oriented: Track record of owning programs end-to-end and sweating the details from invites to follow-ups

Experience Level: Mid