Description
We are seeking a Consultant Business Systems to join our team in Chicago, IL. As a Consultant Business Systems, you will be responsible for IT Service Ownership for SWIFT Alliance Gateway USA, collaborating with key stakeholders to define the technology strategy that aligns with the business goals of the bank, and managing a small team of cross-functional engineers located across Buffalo and India.
Your responsibilities will include driving down costs through automation, less TOIL and efficient use of Infrastructure, evaluating the SWIFT product and services from functional and non-functional perspective, and delivering change program as per the annual Book of Work. You will also be responsible for collecting resource and cost estimates, establishing baseline budgets, and securing approvals from the Program Steering Committee, tracking expenses against approved budgets and providing monthly progress reports to stakeholders, conducting revenue projections to support business cases, identifying cost savings, and optimizing resource allocation.
Additionally, you will be responsible for the budget management and reporting for SWIFT Alliance Gateway USA, identifying and managing risks, dependencies, and compliance requirements throughout the service lifecycle, ensuring all functional and regulatory standards are met. You will perform periodic risk assessments, enforce HSBC's Enterprise and Operational Risk Management Frameworks, and maintain robust control documentation.
You will participate in audits and implement all security and data privacy controls as per compliance standards, leading program governance forums, project kickoff meetings, and project status updates, and facilitating cross-team collaboration. You will define and execute a detailed communication plan, including escalation protocols and risk communication, maintaining strong working relationships with cross-functional teams, vendors, and resource managers, ensuring alignment with project goals.
This is a full-time position, Monday-Friday, 40 hours per week, with telecommuting permitted up to 100% from anywhere in the US.