Description
We are looking for a Senior Technical Consultant to join our team in London. As a Senior Technical Consultant, you will be responsible for providing hands-on implementation and deployment services to our customers. You will work closely with our customers to understand their needs and provide innovative consulting services to help them achieve their goals.
Your primary responsibilities will include:
- Working hands-on with Auth0 customers to provide innovative consulting services
- Gathering, analyzing, and documenting post-sales requirements
- Communicating with customers and partners at the technical and/or functional level appropriate for the situation
- Providing excellent design and deployment solutions resulting in extraordinary customer satisfaction
- Managing project scope, schedule, status, and documentation
- Mentoring and training customers on the service
- Acting as a liaison between Customers and Product Management to drive product development
You will also be responsible for leading multiple concurrent customer deployment projects and ensuring long-term customer success. You will work closely with our Customer Success team to ensure a smooth transition post-deployment to the support/maintenance phases.
In addition to your technical skills, you will need to have excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
If you are a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity.