Description
We are seeking an experienced and strategic Head of Oracle ERP (Product Owner) to lead the development, support and continuous improvement of the Council's Oracle Cloud platform, serving over 3,100 employees.
As the product owner for the organisation's critical Finance, Procurement (SCM), HR and Payroll systems, you will be responsible for ensuring the Oracle ecosystem delivers maximum value, efficiency and performance across the Council.
Leading a team of Oracle specialists and managing key relationships with Oracle and third-party support partners, you will drive service excellence, oversee system enhancements and releases, manage incidents and risks, and champion innovation that improves business processes and user experience.
Key Responsibilities:
- Manage internal Oracle Support Team
- Responsible for the integrity of Oracle System
- Responsible for the timely resolution of Oracle System defects
- Lead on identifying System enhancements that will benefit LBWF, providing efficiencies
- Co-ordination, progression and delivery of approved change requests
- Manage and Chair Oracle Change Advisory Board
- Report to Oracle Governance Board
- Supplier Contract Management
- Budget Management
- Main contact for internal stakeholders
- Responsible for ensuring controls and governance are in place and followed by the Support Team, wider Council Oracle users, and third party support partner
- Support the Council in identifying changes that will drive both monetary and non-monetary savings.
Qualifications and Requirements:
- 5 years minimum Experience of supporting Oracle Fusion, this includes HCM, ERP, Talent, Learn, Projects, Risk Management and EPM
- Knowledge of ITIL framework
- Strong experience working across digital products, services, and technology teams to deliver user-focused outcomes.
Terms and conditions:
- Satisfactory employment references and CIFAS identity checks;
- Satisfactory declaration of interest;
- As a public authority, we must ensure that members of staff in public-facing roles are able to speak fluent English.
Benefits:
- The London Borough of Waltham Forest is one of the Mayor of London’s Good Work Standard employers.
How to Apply: Interested candidates are invited to submit their applications online.
Contact Information: If you have any questions about this vacancy or the application process, please contact Ashley Heslop, Senior Project Manager, at Ashley.Heslop@walthamforest.gov.uk