Description
The Head of Technology is a senior leadership role within Customer, Technology & Data Services (CTDS), responsible for the technology services that underpin how Camden operates and delivers services to residents. You will lead a function of around 100 people encompassing IT Service Delivery, including Digital Change, the Schools IT Support Service (SitSS), Infrastructure and Cloud, Networks and Information Security.
You will be accountable for ensuring Camden's technology services are secure, resilient, high performing and provide a high-quality experience for colleagues. This includes responsibility for business-critical infrastructure and services, cyber security and technology risk, service performance and resilience, and a significant technology budget.
Alongside running high-quality services, you will lead the next phase of our technology modernisation. This includes shaping the future of our hybrid cloud environment and championing our transition to Zero Trust. You will work closely with senior leaders and colleagues across CTDS and the wider Council to turn technology investment into better outcomes for citizens.
You will be an experienced and credible technology leader, comfortable operating at senior level in a large and complex organisation. You will combine strong operational leadership with the ability to lead significant change, building high-performing teams and creating a culture of collaboration, accountability, continuous improvement and excellent customer service.
You will bring broad technology leadership experience and understand how technology can enable better services and organisational outcomes. You will build strong relationships, communicate complex issues clearly and make sound decisions about risk, investment and priorities, while bringing curiosity and ambition about the opportunities created by cloud, Zero Trust, Generative AI and other emerging technologies.
At Camden, you’ll receive a host of benefits. From flexible working to 27 days annual leave (+ bank holidays!). We also know that a work life balance is extremely important so we also offer family leave, loan schemes and access to our incredible staff networks. We also have an incredible pensions scheme.