Description
GDIT is seeking a Program Manager - Data Center and Cloud for the Federal Civilian Division to join their outstanding team. You will lead a large-scale, global Data Center and Cloud Services contract supporting the U.S. Department of State’s Bureau of Diplomatic Technology (DT). The role oversees 24x7x365 operations across geographically dispersed data centers and FEDRAMP-authorized public/private cloud environments, driving mission uptime, security, performance, and modernization aligned to DOS objectives.
Responsibilities
Strategic Leadership & Program Management
- Lead the end-to-end delivery of Platform Engineering Support Services, including Converged Infrastructure/Cloud Engineering, Network Engineering, Data Protection, Monitoring, Security Infrastructure, Procurement Support, New Product/Service Development, and Special Projects.
- Translate DOS mission, policy, and regulatory requirements into actionable roadmaps and measurable outcomes; standardize and streamline processes to reduce delivery time and cost while improving alignment between mission and IT.
- Build and mentor a multidisciplinary workforce across multiple sites and shifts; champion knowledge transfer to Government FTE counterparts and support contractors.
- Establish transparent governance, reporting, and stakeholder engagement.
Operations & Service Delivery
- Direct 24x7x365 enterprise data center and cloud operations ensuring availability, proactive monitoring, and rapid incident/problem resolution.
- Enforce ITIL-aligned service management and manage SLAs, SLOs, KPIs, MTTR, and performance trending.
- Oversee capacity and performance management to sustain CPU/memory/storage allocation and prevent over-provisioning; drive automation for patching, compliance, and configuration baselines.
- Coordinate Enterprise Operations and distributed Site Operations across multiple data centers.
Security, Compliance & Risk Management
- Ensure continuous compliance with federal cybersecurity frameworks and DOS directives; support ATO and continuous monitoring activities.
- Lead risk management, resilience/COOP/DR planning, and audit response; integrate security posture reporting into operational dashboards.
- Support FedRAMP compliance and associated cloud security requirements.
Financial & Resource Management
- Own program financials, staffing strategies, subcontractor oversight, and performance to cost/schedule baselines.
- Drive workforce development, retention, ethics, compliance, and succession planning.
Requirements
- Bachelor’s degree in Information Technology, Computer Science, Engineering, Cybersecurity, a related technical discipline or business required (master’s preferred).
- 10+ years of years managing complex IT or network programs, including global environments.
- 10+ years experience managing complex IT or network programs, including global environments, leading large, diverse teams and demonstrated experience delivering large scale data center and infrastructure modernization and cloud migration initiatives.
- Project Management Professional (PMP), ITIL v4 or v5 Intermediate (Specialist or higher) level certification or equivalent
- Expertise in emerging technologies including, but not limited to AI, Digital Modernization, DevSecOps, Cloud, and Cyber.
- Demonstrated success leading large, diverse, multi-site teams supporting 24x7x365 operations.
- Proven experience with hybrid cloud (public/private/FEDRAMP), enterprise data centers, and ITIL processes.
- Active Top Secret level clearance
Benefits
- Comprehensive benefits and wellness packages
- 401K with company match
- Competitive pay and paid time off
- Full-flex work week to own your priorities at work and at home
- Award-winning culture of innovation and a military-friendly workplace