Senior SAR Program Manager

We are seeking a Senior SAR Program Manager with direct experience in FinCrimes investigations to join X Payments and support the development of our brand-new BSA/AML Compliance program.

This is an in-office role preferably based in NYC. You will report directly to the BSA/AML Program Lead.

As a Senior SAR Program Manager, you will lead the design, implementation, and continuous improvement of the end-to-end SAR program, including investigation workflows, quality assurance, filing processes, and escalation protocols.

You will apply hands-on experience in financial crimes investigations to build and refine SAR investigation operational procedures that align with BSA/AML, OFAC, and other applicable regulations and industry best practices.

Responsibilities include:

• Design and optimize compliance case review and SAR investigation operational procedures to ensure regulatory compliance, consistency, and efficiency.

• Continuously review SAR and monitoring processes; recommend and implement enhancements to improve efficiency, reduce false positives, strengthen detection of suspicious activity, and elevate overall program effectiveness.

• Demonstrate deep regulatory knowledge of BSA/AML/OFAC, combined with strong process and systems design, communication, and data analytics skills.

• Build tactical and scalable solutions for SAR investigation teams to manage high-volume compliance tasks and associated risks.

• Draft and maintain all relevant SAR program documentation, policies, procedures, and training materials in accordance with regulatory updates, new product launches, and Compliance team standards.

• Collaborate cross-functionally to develop and track key health metrics for the SAR program; analyze trends and patterns in investigations; and produce monthly metrics and reports for presentation to leadership and various forums.

Basic qualifications include:

• 7+ years of progressive experience in financial crimes compliance, with direct, hands-on experience conducting and/or leading FinCrimes investigations.

• Proven track record as a SAR Program Manager or in a senior SAR investigations leadership role, including designing and managing SAR processes from intake through filing.

• Deep expertise in SAR investigation processes, regulatory requirements (BSA, AML, OFAC), and industry best practices.

• Analytical and metrics-driven mindset with the ability to anticipate problems and develop complete, practical solutions.

• Strong collaborator who works effectively with cross-functional teams and stakeholders at all levels of seniority.

Preferred qualifications include:

• Direct experience managing or supporting 504 NYDFS requirements.

• Background in money transfer, fintech, payments, or regulated financial services environments.

• Nice to have: CAMS or other relevant industry certifications (e.g., CFE, CRCM).

• Nice to have: Basic SQL skills or experience working with transaction monitoring / case management systems.

Compensation and benefits include a base salary of $148,000-222,000 USD, plus equity, comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short & long-term disability insurance, life insurance, and various other discounts and perks.

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.