Flexport

Drawback Associate

Flexport
onsite entry full-time $65,000-$75,000 USD Atlanta, Georgia, United States; Chicago, Illinois, United States; Los Angeles, California, United States; San Francisco, California, United States
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First indexed 18 Apr 2026

Description

Job Description

We are seeking a Drawback Associate to join our Drawback and Refund Services branch of our Trade Management team. As a Drawback Associate, you will be responsible for optimizing our clients' drawback recoveries and facilitating their drawback experience.

Responsibilities

  • Prepare US and foreign duty drawback or other duty and import tax refund forms and data as necessary for establishing and maintaining our clients' drawback programs
  • Collect and analyze import, export, manufacturing, and other business documents and data
  • Complete data entry, when necessary, to convert data into electronic form
  • Prepare drawback claims utilizing drawback software solutions, analyze results, and troubleshoot issues
  • Manage and maintain import, export, and other client and claim databases
  • Submit documentation and claims to Customs and follow up as necessary
  • Work to ensure compliance with drawback and other regulations
  • Manage the day-to-day drawback operations for clients
  • Assist your team and the drawback organization with tasks that will allow for timely and effective filings of claims

Requirements

  • Strong interpersonal skills and detail-oriented with superior organizational, multi-tasking, and problem-solving skills
  • Expertise with Microsoft Office suite with emphasis on Excel and Google equivalents, analytical tools and functions highly desirable
  • Familiarity with large sets of data
  • Mastery of email communication. You keep the inbox at zero.
  • High level of computer literacy. No paper. All digital.
  • Some industry knowledge including classification, valuation, duty minimization and avoidance strategies, government regulations and rulings, and other trade information preferred.
  • Bachelor's degree from an accredited college/university, Licensed Customs Broker preferred
  • A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.

Salary

The US base salary range for this position is $65,000-$75,000 USD.

This listing is enriched and indexed by YubHub. To apply, use the employer's original posting: https://job-boards.greenhouse.io/flexport/jobs/7409140