Description
We are seeking an Operational Support Administrator to work as part of a flexible team within the National Support Unit (NSU) to provide consistent, high-quality, effective administrative and technical support to the wider functions in the NSU.
The successful applicant will be expected to be office-based 3 days per week in any HMCTS Office (subject to business availability).
Key aspects of the role include:
- Supporting NSU managers in delivering secretariat services for various boards, meetings, and teams
- Following up action points, checking deadlines, and helping create meeting agendas
- Organising and attending meetings, taking notes, and preparing documents
- Aiding the development of administrative and operational processes and systems, including data management and filing
- Maintaining and updating corporate memory databases and records
- Providing ad hoc administrative support to projects, initiatives, and specialist functions in the NSU
- Supporting the Operational Performance function by presenting data and management information
- Providing administrative support to the Safety and Security Senior Manager and the wider Regional Safety Security Officer (RSSO) team
The ideal candidate will demonstrate:
- Excellent interpersonal skills with the ability to engage with stakeholders
- Strong written communication skills
- Project administration and support skills
- Analytical skills to analyse and interpret performance data
- Proficient use of Microsoft Windows Office 365 tools (Excel, Microsoft Teams, Word, PowerPoint)
Desirable skills include:
- Experience in use of Power BI & OPT
- Good understanding of Operations and regions
In return for your hard work, we offer a salary of £25,582 - £30,109 per year, plus a range of benefits including:
- Access to learning and development
- A working environment that supports a range of flexible working options
- A working culture which encourages inclusion and diversity
- A Civil Service pension with an employer contribution of 28.97%
- Annual Leave
- Public Holidays
- Season Ticket Advance