Description
Job Posting
Program Manager, Product Policy
Location
San Francisco
Employment Type
Full time
Location Type
Hybrid
Department
Product Policy
Compensation
- $261K – $335K • Offers Equity
The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. If the role is non-exempt, overtime pay will be provided consistent with applicable laws. In addition to the salary range listed above, total compensation also includes generous equity, performance-related bonus(es) for eligible employees, and the following benefits.
- Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts
- Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit)
- 401(k) retirement plan with employer match
- Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks)
- Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees
- 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law)
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend to fuel your professional growth
- Daily meals in our offices, and meal delivery credits as eligible
- Relocation support for eligible employees
- Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided.
More details about our benefits are available to candidates during the hiring process.
This role is at-will and OpenAI reserves the right to modify base pay and other compensation components at any time based on individual performance, team or company results, or market conditions.
About the Team
The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing and operationalizing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people.
About the Role
We are looking for a program manager to strengthen the operational backbone of the Product Policy team. This role focuses on making our core processes run smoothly and reliably—how we update policies, track progress, coordinate with ops, and manage the mechanics that enable the team to move quickly and responsibly. This person will own critical operational workflows and support priority initiatives.
This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.
In this role, you will:
- Own and improve Product Policy’s core operational processes (e.g., policy updates, cross-functional handoffs, tracking and reporting).
- Build and maintain systems to measure progress, surface risks, and ensure accountability across workstreams.
- Coordinate day-to-day execution with operations, integrity, safety, and legal partners.
- Support priority initiatives by organizing workplans, driving follow-ups, and keeping execution on track.
- Develop lightweight tools, templates, and documentation that make the team more efficient and predictable.
- Translate policy requirements into clear operational steps for partner teams.
What we’re looking for:
- Experience running operational programs or processes in cross-functional environments.
- Strong organizational skills and attention to detail, with an instinct for improving systems.
- Comfort working with policy, technical, and operational stakeholders.
- Ability to execute independently while escalating issues appropriately.
- Background in policy / trust and safety.
You might thrive in this role if you:
- Have worked 7+ years in product policy or similar roles.
- Possess excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike.
- Are comfortable with ambiguity and enjoy going 0 to 1.
- Are a creative thinker with an eye for opportunities to leverage data to inform policies.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.