Project Manager: Governance & Metrics

The I-ERP Program at Ford Motor Company is seeking an organized, analytical Project Manager to join the Program Management Office and execute the governance support, metrics, solution planning, and cross-program coordination that keep our enterprise resource planning transformation on track.

The successful candidate will own day-to-day PMO execution, supporting the governance forums, keeping program metrics accurate and current, supporting solution and release planning, tracking dependencies across the I-ERP program and adjacent initiatives, and managing the program CRAID log.

Responsibilities

Governance Execution (Support)

• Prepare for Global, Combined, and Regional L2 meetings, including scheduling, pre-reads, materials, and attendee coordination.
• Capture decisions, actions, and owners during each forum, publish minutes, and track follow-ups to closure.
• Support the build of executive-ready governance materials, turning complex program information into clear insights and asks.
• Support Combined L2 sessions with partner and adjacent programs.
• Prepare regional inputs for Regional L2 meetings.
• Maintain governance calendars, charters, and RACI documentation.

Program Metrics & Reporting

• Collect, validate, and publish program-level metrics and KPIs covering progress, quality, and delivery health.
• Work with PDO teams to ensure metrics are accurately and consistently defined and updated on time.
• Run data quality checks, reconcile discrepancies, and escalate metric issues.
• Analyze trends, identify areas of concern early, and prepare concise insights and recommendations.
• Collaborate with the PMO tools team on data needs and enhancements.

Solution Planning Support

• Support solution planning by consolidating scope, milestones, capacity, and readiness inputs from workstreams and PDO teams.
• Partner with Release Management Managers to maintain integrated plans and schedules.
• Support forecasting of program and release performance.
• Help develop and track recovery plans when gaps or delays appear.
• Track solution planning decisions and changes.

Cross-Program Dependency Management

• Identify, document, and track cross-program dependencies impacting the I-ERP program and adjacent initiatives.
• Build and maintain I-ERP cross-program dependency log and views.
• Facilitate dependency working sessions with program leads.
• Escalate unresolved or at-risk dependencies to the PMO Manager and governance forums.

CRAID Management & PMO Process Support

• Manage the program CRAID log, ensuring every program-level item is logged, has a clear owner and due date, and is kept current.
• Drive discipline in CRAID management and governance.
• Review the CRAID log regularly for completeness, quality, and accuracy.
• Support adoption of PMO standards, templates, and governance processes.
• Identify process gaps and improvement opportunities.

Qualifications

Required Qualifications

• Bachelor's degree in Business, Information Systems, Project Management, or a related field.
• 4+ years of experience in project/program management or PMO roles.
• Experience supporting executive-level governance forums.
• Experience defining, collecting, and reporting program metrics and KPIs.
• Working knowledge of Jira and Confluence.
• Understanding of program delivery frameworks and experience managing CRAID/RAID registers.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and problem-solving skills.

Preferred Qualifications

• PMP, CAPM, PgMP, SAFe, or a similar project/program management certification.
• Experience with SAP, Oracle, or other major ERP platforms.
• Experience in a global, matrixed organization.
• Experience with solution planning in an enterprise or hybrid agile environment.
• Familiarity with Jira Align or similar enterprise agile planning tools.
• A technical foundation with SQL and query building experience.

Benefits

• Immediate medical, dental, vision, and prescription drug coverage
• Paid parental leave, new parent ramp-up programs, subsidized back-up child care
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments
• Vehicle discount program for employees and family members
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• Generous vacation time, sick/personal time, and paid holidays

Salary

• Salary grade 8: $99,100-$166,200