Description
As a Solutions Consultant-Northeast, you will leverage your professional tenure, robust business acumen, and in-depth technical expertise to guide prospective customers through their Airtable evaluation and expansion. You will partner across lines of business as you lead the technical evaluation and compel decision-makers to choose Airtable as their critical operational workflow management tool.
Our mission is to fundamentally improve our customers' quality of life by empowering organisations and the individuals that drive them to reimagine the way they operate, collaborate, and innovate in Airtable.
We sit at the confluence of Sales, Services, Product, and Marketing and take a customer-centric approach to creating value through intentful listening, storytelling, expert guidance, tailored solutions, and applying a highly consultative process.
Key responsibilities include:
- Collaborating with Pre-Sales teams to identify, qualify, and drive revenue opportunities at Enterprise accounts
- Building meaningful relationships with and serving as a trusted advisor to a prospect or customer's technical teams
- Owning the technical evaluation process, showcasing customer-centric value within the context of the customer's unique requirements, workflows, and business process needs
- Translating the value of Airtable's tooling into the language of the customer
- Managing multiple sales cycles simultaneously, proactively communicating with stakeholders and prioritising effectively
- Consulting with credibility, bringing a well-rounded and unique perspective with hands-on cross-functional experience
- Informing the product team and ultimately the product roadmap with meaningful market potential findings
- Representing Airtable in every engagement with the utmost care
Requirements include:
- 5+ years of experience in SaaS Pre-Sales
- 7+ years industry experience
- Experience managing sales cycles and owning the technical evaluation
- Working knowledge of Marketing, Product Operations, Retail Management, and other Business Units
- Knowledge of business operations, including understanding value drivers for various personas and industries
- Understanding best practices for structuring data in a relational database and database architecture
- Passionate about creating unique solutions for complex business problems
- Loves the spotlight, being an adaptable and compelling communicator and presenter
- Thirst for knowledge, being a researcher, analyst, and emerging trends enthusiast
- Technically savvy, demonstrating a deep understanding of enterprise integration methodologies, best practices, and API architecture
- Low-code, no-code application experience throughout the customer lifecycle
- Knowledge of complementary technologies and products, including data warehousing and AI systems
We value passion, creativity, autonomy, purposefulness, time management, and curiosity.