Description
We're looking for an EDD Quality Associate to join our team in Bengaluru. As a member of the Quality Team within Risk Ops Enablement, you will be responsible for performing quality checks for the FinCrimes operations team under Risk LOB.
In this role, you will conduct quality audits and provide oversight and maintenance of the process to measure and improve the quality of our Sanctions vertical. You will also develop, research, plan, and conduct quality audits/reviews in accordance with applicable policies and procedures.
The ideal candidate will have 3+ years of experience in Compliance and Sanctions roles within the financial services or fintech industry and at least 1+ year of experience in Quality Specialist roles. They will have a proven track record of conducting in-depth analysis, including validation of identity documents, address proofs, and income/occupation details, in accordance with the regulatory requirements.
Responsibilities:
- Develop, research, plan, and conduct quality audits/reviews in accordance with applicable policies and procedures.
- Be responsible for drafting and circulating detailed weekly/monthly QA reports outlining the QA results and trends observed, clearly articulating any issues noted and remedial actions to be taken.
- Support functional coaching for new & existing Sanctions associates, wherever applicable.
- Maintain clear and organized documentation in relation to how Quality Assurance is structured, including sampling logic and coverage of the QA oversight.
Requirements:
- 3+ years of experience in Compliance and Sanctions roles within the financial services or fintech industry and at least 1+ year of experience in Quality Specialist roles.
- Proven track record of conducting in-depth analysis, including validation of identity documents, address proofs, and income/occupation details, in accordance with the regulatory requirements.
- Demonstrated strong attention to details.
- In-depth knowledge of quality concepts and analysis.
- Experience in identifying high-risk customers, transactions, or business activities, and escalating them through right channels.
- Thorough understanding of Sanctions, KYC, EDD and AML regulations and the ability to apply this knowledge in day-to-day operations.
- Capacity to work with a sense of urgency and focus.
- Excellent written, verbal, and interpersonal skills to effectively communicate.
- Strong problem-solving skills and the ability to work independently, analyze data, and make complex decisions.