Description
We are seeking a highly motivated and experienced Account Manager to join our Sell Side Account Management Team at S&P Global, based in New York.
The ideal candidate brings a strong understanding of capital markets and the sell side landscape, with demonstrated experience managing complex client relationships and engaging senior stakeholders.
Responsibilities and Impact
- Own and develop strategic client relationships across a portfolio of East Coast sell side accounts, building strong partnerships with key stakeholders and senior decision-makers.
- Serve as a trusted advisor to clients by developing a deep understanding of their business priorities, workflows, challenges, and strategic objectives.
- Develop and execute account strategies focused on client retention, relationship expansion, product adoption, and long-term growth.
- Identify and pursue cross-sell and expansion opportunities within existing accounts, partnering with Sales, Product, Customer Success, and other internal teams to deliver comprehensive solutions.
- Build relationships across multiple levels of client organizations to strengthen S&P Global’s presence and value within each account.
- Lead strategic account reviews and client meetings, providing insights, recommendations, and solutions aligned with clients’ evolving business needs.
- Leverage knowledge of capital markets, industry trends, and competitive dynamics to engage clients in meaningful, commercially focused conversations.
- Act as the internal voice of the client, providing feedback and market intelligence to Product, Sales, and other stakeholders to help inform business and product strategy.
- Navigate complex client situations and coordinate internal resources to resolve issues while maintaining strong relationships and delivering an exceptional client experience.
- Maintain disciplined account planning, relationship mapping, and CRM documentation to support effective coverage and commercial execution.
- Represent S&P Global at client meetings, industry events, and other relationship-building opportunities.
- Meet frequently with clients in person across the East Coast.
Compensation/Benefits Information:
- The anticipated base salary range for this position is $103,200 to $129,600.
- This role is eligible for an annual incentive plan and additional S&P Global benefits.
What We Are Looking For
- Strong understanding of capital markets, sell side workflows, products, and market dynamics.
- Demonstrated experience managing and growing complex client relationships, preferably within financial services, financial data, technology, or a related industry.
- Proven ability to establish credibility and develop relationships with senior-level client stakeholders.
- Strong commercial mindset with the ability to identify client needs and translate them into retention, adoption, and growth opportunities.
- Excellent communication, relationship-building, presentation, and negotiation skills.
- Ability to think strategically while effectively managing multiple accounts, priorities, and client initiatives.
- Demonstrated ability to collaborate across Sales, Product, Customer Success, and other cross-functional teams.
- Strong analytical and problem-solving skills with the ability to use client, market, and usage insights to inform account strategy.
- Proficiency with CRM platforms and Microsoft Office applications, including Excel and PowerPoint.
Benefits:
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards,small perks can make a big difference.