Description
Saronic is seeking a Training Technician to support the effective delivery, operation, and technical readiness of training programs for Saronic's hardware, software, autonomous systems, and fleet operations. This role ensures that training equipment and environments are configured correctly, training materials are operationally accurate, and instructors and participants have reliable technical support during training events.
The Training Technician works closely with training leadership, instructional designers, mission operations trainers, and cross-functional engineering and operations teams. This is a hands-on, execution-focused role that enables high-quality delivery of live, hybrid, and customer-facing training without owning training content strategy. It bridges technical readiness with training execution.
Key responsibilities include setting up, configuring, and maintaining training hardware, software, and diagnostic tools prior to training events, ensuring training systems and simulators reflect current configurations compliant with production standards and product releases, testing and validating functionality of equipment used in live and practical training environments, and troubleshooting technical issues quickly to minimize disruptions during training sessions.
Additionally, the Training Technician will provide on-site technical support for instructors and trainees during classroom, workshop, and hands-on training events, operate and support AV technology, connectivity, virtual-classroom tools, and LMS tools during live and hybrid sessions, assist with practical setups for simulations, demonstrations, and equipment exercises, and serve as first-line technical contact for training participants experiencing technical issues.
Required qualifications include a technical associate or bachelor's degree in Information Technology, Engineering Technology, or a related technical field, demonstrated experience supporting advanced technical systems in a hands-on environment, strong troubleshooting and problem-solving skills with hardware, software, and networked systems, and excellent communication skills and ability to work with technical and non-technical audiences.
Preferred qualifications include experience in support of live training environments, mission operations, simulation labs, or field training, familiarity with autonomous systems, maritime systems, or complex hardware configurations, prior experience with LMS tools, AV support equipment, and training delivery support, and experience with DoD, defense contractor, or regulated industry environments.
The Training Technician will work in a dynamic training environment with rapid setup and change, and will be required to adapt to shifting priorities and dynamic training schedules. The role will also involve prolonged periods of sitting at a desk and working on a computer, manual dexterity to operate a computer keyboard, mouse, and other office equipment, lifting and carrying items up to 20 pounds occasionally, and ability to work in varying environmental conditions including shipyards, fabrication spaces, and onboard vessels.