Description
As a SLED Solutions Architect at Elastic, you will serve as a technical authority and trusted advisor to our sales team, customers, partners, and community. You will understand and solve our customer's business issues with the Elastic Stack, engage the regional Elastic community through events and programs, and enable sales through our Partners.
Your responsibilities will include serving as the technical point of contact for your accounts and account managers in your assigned territory, building a comprehensive understanding of customers' goals and objectives, and articulating how our offerings address their needs. You will create and own value-based relationships at all levels in customer organisations, actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
You will develop and maintain a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences. You will advise the sales team on effective ways of positioning Elastic products, solutions, and services, onboard, educate, and enable our partners, and support them in sales cycles.
You will craft collateral, contribute to programs, and collaborate with other Elasticians to meet individual client needs. You will be the voice of the customer and community to communicate needs, gaps, and improvements to our engineering and leadership teams. You will deepen both your sales and technical skills through education while taking advantage of all the professional development opportunities provided by Elastic.