Account Executive, Enterprise

As an Enterprise Account Executive, you will play a pivotal role in revolutionizing how enterprises scale customer support by selling Fin, Intercom's cutting-edge AI agent. Fin leverages advanced artificial intelligence to deliver seamless, efficient, and intelligent support experiences, making it a game-changer for businesses worldwide.

This is your chance to join a world-class sales team, driving the upmarket growth of a transformative AI solution. At Intercom, we don't just sell products; we empower businesses to reimagine their customer support strategies. If you're looking for ownership, creativity, and the opportunity to lead in a fast-paced environment, this role is for you.

Responsibilities:

• Champion AI transformation: Drive the adoption of Fin, helping enterprise clients unlock the power of AI to automate and scale their support operations.
• Full-cycle sales ownership: Manage the entire sales process,from prospecting to close,with a consultative and tailored approach.
• Customer advocate: Act as the voice of the customer, collaborating with Product, Marketing, and other teams to refine and enhance the AI-agent offering.
• Tailored AI demonstrations: Create and deliver compelling, customized demos that showcase the unique value of Fin as an AI agent.
• Revenue-focused: Provide timely, accurate forecasts and ensure clear visibility into your sales pipeline and performance.
• Team growth: Contribute to the overall success of the sales team by mentoring peers, sharing best practices, and leading innovative projects to up-level the group.

Requirements:

• Proven success: 5+ years of experience as an Account Executive, with at least 3 years selling SaaS solutions to enterprise clients.
• Hunter mentality: Proven track record of outbounding and creating the majority of your pipeline and revenue.
• AI expertise: Familiarity with AI-powered solutions, customer engagement tools, or support automation products is a strong advantage.
• Quota achiever: Demonstrated ability to consistently meet and exceed sales targets.
• Strategic communicator: Exceptional written and verbal communication skills, with the ability to clearly articulate complex AI solutions.
• Solution-focused: Thrives in a fast-paced, dynamic environment, managing opportunities across diverse industries.
• Customer-centric mindset: Skilled at building trust and creating value in competitive sales landscapes.
• Growth-oriented: Displays intellectual curiosity, ambition, and a commitment to personal and team development