Description
Role Context
The Business Risk & Control Management (Risk & Control) team is part of the first line of defence in the business in DBS team, supporting some WPB risk owners to undertake responsibilities for the effective implementation of the Group’s Operational Risk Framework.
The role holder is responsible for the continual assessment of operational risks associated with the role and inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures and practices, management restructuring and the impact of new technology.
The importance of operational risk and control has increased over recent years and has the potential to be one of the most influential value-added services available to senior management and the Group.
The role holder’s ability in identifying major risk areas and key control weaknesses poses significant impact on businesses in meeting their strategic objectives.
The nature of the role requires close working contact with senior executives in WPB.
The jobholder is required to contribute to maintaining an excellent relationship with the Regulators and industry bodies in respect of Operational Risk.
Responsibilities
Responsibility for the Operational Risk Framework, which is used to manage all operational risks exposures.
Risk and Control role is responsible for ensuring Risk and Control owners and all staff are aware of the relevant policies and provide advice and guidance on how to ensure compliance.
They perform risk-based monitoring of Risk controls / policies, procedures and operating instructions to validate control effectiveness and monitor timely resolutions of issues including the capability to detect, respond and recover from incidents.
Knowledge & Experience / Qualifications
Essential:
Good understanding of operational risk and controls, preferably gained through experience in front-line and risk roles
Ability to perform Thematic or Audit reviews
Good understanding of the Group’s Operational Risk Framework
Knowledge of the changing regulatory environment especially in the financial services sector
Proven problem-solving skills with ability to consider alternative and lateral solutions
Developed communication, presentation and influencing skills set
Ability to prioritise and work independently under pressure within a team environment
Ability to use strong judgmental skills to identify and resolve complex problems whilst adhering to timelines and quality of output.
Desired:
A sound knowledge of the Group and HSBC businesses, including products, services, systems & processes.
Business experience in a variety of roles centred on delivery of high-quality customer service.
Exposure to an operations and a control environment, such as audit or compliance.
Ability to read, understand and speak English.
Benefits
HSBC offers a comprehensive package of benefits, including a generous parental leave policy, flexible working arrangements, and access to training and development opportunities.
We strive to create a culture of inclusivity, respect, and equality, where everyone feels valued and supported.
Our values define who we are as an organisation and what sets us apart. We value diversity, advance together, take responsibility for our actions, use good judgment, do the right thing, and make things happen.
We are committed to promoting gender equality and providing ongoing training and development opportunities for our employees.
We protect the rights of our employees and promote a healthy work-life balance.
We want you to join our team and discover how it is to work with us!