Description
Join FxPro, a leading international fintech company, as a Sales Manager. You will engage prospective clients in Kazakhstan, guide them through onboarding and their first deposit, and manage a pipeline of leads independently.
Responsibilities:
- Contact assigned leads via phone, email, and approved messaging channels
- Understand prospective clients' needs and explain the company's services, account types, and platforms
- Guide clients through registration, account verification, platform access, and their first deposit
- Maintain consistent follow-up with prospective clients and address questions and objections professionally
- Work towards agreed targets for lead conversion and first-time deposits while maintaining service quality
- Explain available deposit methods and work with internal teams to resolve payment-related queries
- Keep accurate CRM records covering lead information, interaction notes, and follow-up activities
- Follow approved sales procedures, communicate relevant risks to clients, and escalate compliance concerns when required
- Identify recurring barriers to conversion and suggest improvements to the onboarding and sales process
Requirements:
- At least 1 year of relevant experience in sales or account management within a fintech company
- Experience working with clients from Kazakhstan and understanding their common needs
- A proven track record of managing leads and meeting conversion or first-time deposit targets
- Good communication, negotiation, and objection-handling skills
- Fluent Kazakh and Russian, both written and spoken, with basic English
- Understanding of financial products, account conditions, and digital platforms
- Practical understanding of client onboarding, KYC requirements, and deposit processes
- Ability to prioritise leads, manage follow-ups, and take ownership of the conversion process
- A responsible approach to confidential client information and internal compliance requirements
- Ability to work independently and collaborate effectively with the team
Nice to have:
- Knowledge of additional regional languages
- Familiarity with payment methods commonly used in Kazakhstan
- Experience using CRM systems, sales dashboards, and lead management tools
Our benefits:
- Medical insurance
- Lunch allowance
- Birthday voucher
- Visa arrangement and relocation support
- Referral program