Description
Syneos Health is seeking a Business Support Specialist to provide administrative support to global sales teams. The successful candidate will be responsible for coordinating travel arrangements, virtual meetings, and local territory roadshows. They will also establish and maintain team repositories, support bid defense activities, and provide customer engagement support.
Responsibilities:
- Provide general administrative support for global sales teams, including expense support, occasional travel coordination, and virtual meeting logistics.
- Coordinate and support local territory roadshows, including establishing and maintaining a Teams page with collateral that Business Developers can use to engage customers.
- Partner with internal stakeholders to determine optimal event dates and times, format presentation and support materials, and manage event booking and logistics.
- Establish, organize, and maintain team repositories containing key team materials.
- Collect, track, and refresh repository materials through proactive follow-up with team members and stakeholders.
- Support bid defense activities by coordinating logistics, creating logistics worksheets, disseminating information, and providing planning support for broader attendee groups.
- Research and compare hotel and venue options, coordinate bookings for rooms and event space, arrange dinners, identify IT and meeting support needs, and assist with contract coordination and vendor communications.
- Provide customer engagement support through conference logistics, execution of customer holiday campaigns, and tracking and reporting of customer engagement metrics.
- Collaborate across teams to ensure administrative and event-related activities are delivered efficiently, professionally, and on schedule.
Qualifications:
- Minimum 4-year/Bachelor's degree in Business Administration, Communications, Marketing, or a related field preferred; equivalent experience may be considered.
- Strong organizational and project coordination skills, with the ability to manage multiple priorities and deadlines simultaneously.
- Experience supporting meetings, events, travel logistics, and cross-functional team activities.
- Proficiency with Microsoft Office applications, especially Outlook, PowerPoint, Excel, Word, and Teams.
- Excellent written and verbal communication skills, with strong attention to detail and follow-through.
- Ability to work independently, exercise sound judgment, and maintain confidentiality when handling sensitive information.
- Experience in biotech, life sciences, healthcare, or a customer-facing commercial environment is a plus.