Global Operations Specialist

At Flexport, we believe global trade can move the human race forward. Our mission is to make global commerce so easy there will be more of it. We're shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people.

The Global Operations Specialist will be responsible for executing the shipment lifecycle for Ocean & Air shipments, ensuring data integrity is maintained at the highest standard, and proactively minimizing delays with urgency. This role will involve maintaining communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.

Key responsibilities include:

• Executing the movement of ocean and air freight shipments from booking at origin to final delivery at destination.
• Maintaining communications with Flexport transportation and warehousing partners to facilitate the progress of shipments in transit.
• Working and communicating cross-functionally within Flexport.
• Using metrics to spot opportunities to improve and deliver great performance in your role.
• Owning the data quality of our client's information by validating booked shipments, tracking client shipment status, and validating shipment schedules.

Requirements include:

• Bachelor's/Associate's degree OR 1+ year of relevant experience preferred.
• Team-centric mindset: obsessed with team outcomes, doing what it takes to deliver the team’s and their client’s expectations.
• Strong written and verbal communication skills.
• Strong attention to detail in a high-energy, fast-paced environment.
• Proficient in Google Suite/Microsoft Suite (Sheets/Excel).
• Fluency in English, both written and verbal.
• A 'compliance first' attitude to keep our regulators happy and enthusiastic about Flexport since we operate in a heavily regulated industry.