Description
The opportunity We are seeking an Insurance & Services Manager to join our Polestar Financial Services team. This role involves developing, maintaining, and improving our Retail Insurance products and related services.
As part of Polestar Financial Services, you will work closely with central functions and dedicated markets to secure a consistent, competitive, and well-governed insurance offering. Your work will influence the customer experience directly, from product design to performance follow-up.
Responsibilities In this role, you will be expected to drive and develop our Retail Insurance and services offering across dedicated markets. You will be instrumental in ensuring that our insurance products, processes, and customer experience support both market performance and the wider Polestar strategy.
Key responsibilities include: Acting as the main point of contact for all Retail Insurance topics in dedicated markets Driving and managing governance structures, sales planning, and performance for Retail Insurance Leading benchmarking, price analysis, offer proposals, and campaign implementation Securing product readiness for new model and model year launches Managing customer care cases, legal, and digital requests, and stakeholder communication
The ideal candidate To succeed in this role, you need a structured mindset, strong analytical ability, and a genuine drive for execution. You enjoy solving problems, making decisions based on data, and turning complexity into clear actions. You are pragmatic, collaborative, and comfortable navigating different cultures, stakeholders, and ways of working.
Requirements Experience from management consulting, banking, or automotive finance Background working with Retail Insurance, including motor, financial, or warranty insurance Proven experience in sales, marketing, and process optimisation Strong financial and budgeting acumen Proficiency in project management methodologies and tools
Polestar is an international company with various backgrounds represented. English is the language of written and spoken communication. And though we have a global presence, we maintain a growth mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment.