Description
We are seeking an experienced Technical Writing Manager to lead and grow our technical documentation team. This role is crucial for establishing strong processes, developing managerial capability within the team, and driving the strategic direction of our customer-facing and internal documentation.
The ideal candidate will possess a strong background in technical writing and management within the data, infrastructure, or SaaS product space. As a Technical Writing Manager at Starburst, you will coach, mentor, and lead a team of Technical Writers, define and implement technical writing tools, standards, and processes, oversee the creation and quality of technical documentation, and act as the primary interface for the documentation team.
Some of the things we look for in a candidate include 5-10 years of experience in technical writing management or documentation leadership, proven managerial capability, demonstrated experience prioritizing documentation projects with a focus on data, infrastructure, or SaaS product offerings, expertise with modern technical writing tools and processes, and the ability to conduct a deep dive into documentation architecture.
This role will require 25% in-person travel for purposes including but not limited to new hire onboarding, team and department offsites, customer engagements, and other company events. Actual travel expectations may vary by role and business needs.
We offer a competitive salary range of $140,000-$160,000 USD, equity packages (ISOs), and a comprehensive benefits offering. All employees receive an equity package and have access to a comprehensive benefits offering. Actual compensation packages are determined based on relevant skills, experience, education and training, and specific work location.
At Starburst, we are dedicated to maintaining fair and equitable compensation practices. We believe that diversity of thought, perspective, background and experience will enable us to own what we do, drive our success and empower our All-Stars to show up authentically. We are committed to fostering an intentional, inclusive, and diverse culture that drives deep engagement, authentic belonging, and an exceptional All-Star experience.