Description
About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies.
We protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks.
Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
About the Role
We are seeking a DCIM Program Leader to build, scale, and own our Data Center Infrastructure Management program. This leadership role is part of the Infrastructure Operations organization, which is responsible for building, scaling, and running one of the world's largest and most important cloud networks.
Key Responsibilities:
- Own the successful deployment of CAPEX investments, ensuring our infrastructure scales ahead of demand.
- Collaborate strategically with cross-functional partners including Project Managers, Capacity Planning, Finance, and Security to deliver on ambitious group initiatives.
- Manage key third-party vendors and contractors, holding them accountable for performance and service level agreements (SLAs).
- Drive a culture of continuous improvement by championing standardization, optimization, and automation.
- Own incident response, root cause analysis (RCA), and executive-level communication during critical events.
- Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement.
Who you are:
You are an experienced engineering leader and DCIM expert, with a passion for building high-performing teams and a track record of driving operational excellence. You will set strategy, establish priorities, and mentor a group of top technical talent.
Qualifications:
- Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience.
- Experience: 7+ years in Infrastructure/Data Center Operations, including inventory control and asset lifecycle. 4+ years managing a major DCIM platform (Nlyte preferred).
- Proven ability to lead complex, cross-functional programs and manage vendor relationships in a high-velocity environment.
- Experience with leading change management in ERP and asset management transformation efforts.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to equip developers with the tools and systems they need to build a better web. This includes BGP surveillance, 1.1.1.1, and other projects that help the world become a better place.