Description
The Partner Business Systems & AI Operations Lead will own the foundation of the Claude Partner Network, including the Salesforce partner data model, the partner platform stack, and the integrations between them. This role will also define and own the partner data quality standard, administer the partner platform stack, and build and operate the AI automation layer across the partner workflow stack.
Key responsibilities include owning the Salesforce partner data model end to end, administering the partner platform stack, defining and owning the partner data quality standard, partnering with the Business Process Manager to instrument every partner process, running access and configuration governance for partner systems, and building and operating the AI automation layer.
The ideal candidate will have five or more years in revenue systems, partner systems, or business systems roles with hands-on Salesforce administration or architecture experience, and will be able to translate a program rule into a schema, a validation rule, and an entitlement flow without a detailed specification.
Strong candidates may also have Salesforce Administrator or Platform App Builder certification, or experience with Experience Cloud or a PRM such as Impartner or Salesforce PRM, SQL fluency for data quality checks and ad hoc analysis, prior partner program or channel operations experience, and experience standing up a data quality program from the ground up.
The annual compensation range for this role is $215,000-$300,000 USD.