Description
We are seeking a Counter Manager to join our team at Breuninger Stuttgart. As a Counter Manager, you will be responsible for leading and motivating a team of sales associates to achieve sales targets and provide exceptional customer service.
Your key responsibilities will include:
- Preparing and delivering sales reports to the Field Sales Manager
- Contributing to sales success by motivating the team to achieve daily and monthly performance targets
- Leading and motivating a high-performing team through personal performance reviews, events with Tilbury Theatre, and general line management
- Planning and budgeting for the team, including forecasting and processing payroll
- Working with suppliers and senior stakeholders to maintain brand standards and procedures
- Monitoring stock levels by managing sales, audits, and stock counts, analysing all available information to advise the Field Sales Manager on stock levels proactively
- Managing talent within the team, including recruitment, training, and succession planning
- Ensuring compliance with personal policies and procedures, and seeking guidance and advice when necessary
- Managing end-to-end recruitment processes in-store, recruiting top talent, and providing a magical application experience for all interested candidates
- Identifying training needs within the team in collaboration with the Field Training Manager, and providing feedback on progress in areas with development potential
- Driving performance metrics in your area to achieve market-leading results and maintain position one
- Ensuring optimal customer experiences by incorporating the magical service methodology and promoting brand awareness through building lasting emotional connections with customers
- Managing your own counter metrics and necessary steps to manage future risks and opportunities
- Planning the calendar year, taking into account the introduction of new products and the impact of activities/market developments from the previous trading year
- Taking an entrepreneurial approach by proposing plans, events, and other initiatives to drive business success
- Maintaining hygiene and safety standards at work
- Presenting a flawless appearance and inspiring team members to show their best side
We offer a structured induction programme, Charlotte's Magic Academy, which includes training on all the skills you need to create exceptional customer experiences. In the first few months of employment, this will be supplemented by additional training seminars. Thanks to the focus on the art of make-up and retail, you will gain a comprehensive understanding of our standards in these areas.
Structured career development - our industry experts will support you and explore your learning potential and career goals with you.
You will receive our incredible product launches exclusively before anyone else - and not just that, after completing the Charlotte's Magic Academy, you will even receive a complete Charlotte Tilbury look so you can perfectly represent the brand.
Further fantastic benefits such as life insurance, free birthdays off, sales incentives for the team, and much more
We love what we do, and we want to be the best at it. Dare to dream, make it happen, break the rules - join us on our revolutionary journey and challenge the status quo of the beauty industry. WE'D LOVE TO HAVE YOU JOIN OUR DREAM TEAM! APPLY NOW!