Description
The Operational Excellence Manager – Transfer Stations is responsible for driving operational and process improvement initiatives to increase efficiency, reduce costs, and enhance customer satisfaction, while supporting the implementation of strategy and best practices across Biffa's Industrial & Commercial depots across the South.
Your core responsibilities include: Aligning operational excellence initiatives with the overall business strategy and goals. Standardising operating procedures across all I&C depots. Developing and ensuring delivery training on new processes and identifying improvement opportunities. Overseeing audits and assessments to ensure compliance, identifying gaps and opportunities and overseeing improvement plans. Ensuring targeted support is in place for underperforming depots while driving continuous improvement. Monitoring and adjusting the effectiveness of new initiatives and processes. Establishing performance metrics and dashboards for operational monitoring. Facilitating change management and ensuring compliance with regulations and standards.
Our essential requirements include: A qualified and experienced leader with a degree or equivalent qualifications and a track record of driving continuous business improvement. A strategic and results-oriented individual with demonstrable success in implementing growth and improvement strategies to maximise efficiency and productivity. An effective communicator and manager with excellent people management abilities, fostering high-performance teams and maintaining professional standards. A knowledgeable and resilient professional with a deep understanding of logistical, environmental and H&S legislation. Industry expertise in waste management, with a valid Level 4 COTC (Certificate of Technical Competence) in Waste Management.