Aftersales Coordinator

Support the Aftersales Director and team in various areas, including general Aftersales projects and strategic initiatives. Prepare presentations and documents for internal and external stakeholders. Create, verify, and develop Aftersales reports for internal and external use. Monitor Aftersales quality processes and key performance indicators. Handle and coordinate operational inquiries from Porsche importers. Support cross-functional coordination with departments such as Sales, Marketing, and Business Development.

Key responsibilities include:

• Supporting general Aftersales projects and strategic initiatives
• Preparing presentations and documents for internal and external stakeholders
• Creating, verifying, and developing Aftersales reports for internal and external use
• Monitoring Aftersales quality processes and key performance indicators
• Handling and coordinating operational inquiries from Porsche importers
• Supporting cross-functional coordination with departments such as Sales, Marketing, and Business Development

Requirements include:

• Studying in Business Administration, Economics, Industrial Engineering, or any other relevant studies
• Proficiency in Microsoft Office suites
• Experience with reporting and business intelligence tools is a plus
• Fluency in written and spoken English with excellent communication skills
• Open-minded, organised, analytical, and quality-oriented, able to work independently and prioritise
• Team-oriented working attitude and good intercultural understanding
• Past internship experience preferred