Description
We are looking for a Business Service Administrator to join our small team in Cardiff. As a Business Service Administrator, you will be responsible for managing external operational processes, including partner change management and data processing. You will also gain expert product knowledge across Insurance and Energy, and develop a wider understanding of our core business, including commercial, financial, and regulatory processes.
Responsibilities ------------
- Manage day-to-day running of partner and supplier changes
- Identify and mitigate risks to customers and the business
- Provide an excellent service to our business partners
- Continuously review and enhance existing processes with the customer experience at the heart of what we do
Experience ----------
- Experience working within a business-to-business facing role
- Experience of working within the Financial sector
- Ability to show examples of working towards and achieving tasks within required timescales
- Experience in data handling
- Good understanding of GDPR regulations relating to customer data
What's in it for you -------------------
- Salary up to £25,000 per annum
- Hybrid role with three days from the office and two days from home
- Uncapped leave
- Bonus scheme when we hit our targets
- Wellbeing support with access to our Colleague Assistant Programmes
- Opportunity to purchase shares in Future with our Share Incentive Plan
- Plus more great perks based on your location
This listing is enriched and indexed by YubHub. To apply, use the employer's original posting:
https://apply.workable.com/j/4509ABC13E