Executive Engagement Lead - International

About the role

Anthropic is building a high-impact Executive Engagement function to lead engagement strategy with our strategic international accounts and partners. We're hiring an Executive Engagement Manager to serve as the tactical lead for C-level interactions: shaping account-stakeholder strategy, triaging and gating requests for executive time, preparing and joining flagship customer and partner meetings and events (first- and third-party), accompanying senior leaders to strategic engagements, and delivering white-glove prep, in-meeting facilitation, and rapid follow-up.

Responsibilities

• Own the strategic international account and partner tiering for exec engagement: maintain an evaluation framework with regular reviews and recommend the appropriate executive or regional sponsor for high-impact accounts and partners.

• Triage inbound executive requests across all levels (including CEO and Founders): respond promptly with concise routing recommendations and operate a lightweight, auditable workflow for request intake and gating. This includes both 1:1 customer requests and delegations of International customers visiting HQ.

• Develop framework and process to effectively engage Technical Execs (CTO, Product, etc) with customer engagements at HQ and abroad in a low bandwidth environment.

• Advise & coach Sales and Partner teams: provide on-demand counsel on when and how to involve executives and support timing, prep, and follow-through for high-impact deals.

• Collate executive talking points and narratives in partnership with Comms, Enterprise Marketing and others for the constantly evolving state of Anthropic products, policies and macro environment.

• Run white-glove service for Tier A customers and partners: deliver bespoke briefs and meeting content/demos, VIP hospitality, curated roundtables/dinners, and high-touch follow-through until outcomes are realized.

• Prepare, attend, and follow up on executive engagements: produce concise briefing packs (objectives, stakeholder map, asks, risks, success metrics), run prep calls with execs and SMEs, and facilitate meeting outcomes.

• Act as operational lead when accompanying senior executives: manage agendas, capture real-time asks, and translate outcomes into action.

• Event & visibility operations: coordinate executive presence at first- and third-party events with Marketing, Events, GTM, and Regional teams , curate VIP invite lists, vet executive participation, coordinate logistics, and deliver AI-assisted VIP briefings and talking points (all customer-facing outputs subject to Legal/Comms review and human oversight).

• Cross-functional coordination & governance: own SLAs for exec uplift requests, maintain an exec calendar gating log, keep partners informed, and consult MD International, Sales, Partner, Marketing, Product, Legal, and Comms on high-impact requests or risks.

• Deliver action registers and CRM updates; own next steps and handoffs to Sales/Product/CS and track progress to success criteria; surface blockers and escalate as needed.

• Measurement & continuous improvement: Use AI-powered productivity tools to streamline briefing, note capture, follow-up drafts, and CRM updates (with human review).

You may be a good fit if you

• Have 5+ years operating as an executive engagement lead, or strategic account program owner at an enterprise software/cloud company.

• Have a proven track record preparing, briefing, and accompanying senior executives in high-stakes customer contexts.

• Demonstrate exceptional judgment and gatekeeping instincts to protect executive time; able to triage under pressure and make rapid, defensible recommendations.

• Bring operational excellence: experience building runbooks/playbooks, briefing templates, meeting facilitation, CRM ownership (Salesforce or equivalent), SLA design, and cadence management.

• Are polished in written and verbal communication; able to synthesize complex topics into one-page memos and CXO-ready briefing packs.

• Are comfortable influencing without authority across Sales, Product, Legal, Events, and Executive Offices.

• Are willing to travel internationally with high frequency as needed.

• Have experience using AI-assisted productivity tools responsibly in customer-facing contexts and awareness of associated privacy/security risks.

Strong candidates may also have:

• Experience in an Office of the CEO/President or supporting senior executives at a large enterprise tech company.

• Background supporting international accounts and managing cross-market/time-zone complexity.

• Experience designing VIP/concierge experiences and running executive roundtables.

• Familiarity with AI/cloud product landscapes and commercial levers for enterprise adoption.