Description
We are seeking an HR Generalist to join our team in Quezon, NCR, Philippines. As an HR Generalist, you will be an integral part of the HR team assisting with Employee Relations and special projects.
Responsibilities and Duties
- Develop human resources solutions by collecting and analyzing information and recommending courses of action.
- Improve manager and employee performance and experience by identifying problems and evaluating potential solutions.
- Oversee and complete special projects, including setting timelines, coordinating with parties, conducting research, and fulfilling transactions.
- Prepare reports by collecting, analyzing, and summarizing data and trends.
- Ensure compliance with local legal requirements by maintaining awareness of existing and new legislation.
- Ensure all new hires are properly onboarded with a focus on a ridiculously good new hire experience.
- Review and file new hire paperwork in collaboration with payroll and legal vendors.
- Administer Employee Satisfaction Surveys and address employee relations, concerns, and disciplinary or performance issues.
- Update and revise employment policies and procedures as required by law or necessary for the business.
- Maintain a positive culture by managing day-to-day office tasks as needed.
- Assist in the payroll process and offboarding/onboarding.
- Issue administrative-related documents in regards to COVID-19, government-related certificates, and office or business-related documents.
- Review and approve HR applications.
Required Qualifications
- Bachelor’s degree in Human Resources, Business Administration, Finance, or equivalent work experience.
- 2+ years of direct experience; hourly population and/or call center experience highly preferred.
- Strong ability to multitask, extremely detail-oriented, great communication skills, and a TaskUs attitude.
- Background in the BPO industry will be considered as a plus.
- Experience with HRIS systems, reporting, HR practices/procedures, benefits, and compensation will be considered a plus.
- Great level of English.
- Knowledge of state and federal employment law.